By Garion Sparks-Austin, BSW, RSW — Registered Social Worker, Psychotherapist

At Co & Associates, protecting your privacy is one of our highest priorities. Your personal and health information deserves the highest level of confidentiality, and we are committed to ensuring every communication you receive from us is secure and authentic.
Our official correspondence will only come from current Co & Associates team members using email addresses associated with our practice. If you ever receive a message claiming to represent Co & Associates that appears unusual, requests sensitive information unexpectedly, or comes from an unfamiliar sender, we encourage you to pause before responding.
If you're ever unsure whether a communication is legitimate:
Verify the sender's email address.
Never share confidential or personal health information until you've confirmed the sender's identity.
Contact us directly at info@coassociatesmilton.com or 905-805-6728 if you have any concerns.
For your convenience, our secure Owl Practice Client Portal remains the safest way to complete forms, access invoices and receipts, join virtual appointments, and securely communicate with your therapist.
Your trust is something we value deeply. We remain committed to providing compassionate, ethical, and secure care throughout every step of your therapeutic journey.
If you have any questions about the security of your information or communications from our practice, please don't hesitate to reach out. We're always happy to help.
This article is intended for educational and informational purposes only. It is not a substitute for therapy, counselling, or individualized mental health care. Everyone's experiences are unique, and support that works for one person may not be right for another. If you're struggling, we encourage you to seek professional support that fits your needs.
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